Refund Policy

What if I change my mind.

We want you to be happy with your jewellery or Gemstone purchase, so if for any reason you are not satisfied with your purchase, you may return it within 14 days of delivery for a full refund Providing it has not been worn and is in new condition.

You will need to pay for registered post to send the item back.

No refunds will be issued until the item arrives back to us.

Please contact us first


What if my item is faulty

We take great care in our products although if a fault occurs please contact us for further advice so we can resolve the issue quickly for you.

0407 763 847

aussiegemdesigns@outlook.com